Refund policy

Refund & Cancellation Policy

 

Welcome to Code Forest.
This Refund & Cancellation Policy outlines the rules regarding refunds, cancellations, and payments for our digital products and services.

By placing an order with us, you agree to this policy.

1. Important No-Refund Notice

👉 All orders are final. No refunds, cancellations, or reversals are permitted once an order is placed.

Please read this policy carefully before making any payment.

2. Digital Products & Services

Code Forest provides digital and service-based offerings, including but not limited to:

CodeForest / CodeCanyon script installation

Script customization & development

AMC (Annual Maintenance Contracts)

Technical support & consulting

SaaS / CRM / ERP / website & mobile app services

Due to the nature of these digital services:

No refunds will be provided once an order has been placed, regardless of usage or service stage.

3. Cancellation Policy

Orders cannot be cancelled after placement

Once payment is completed, the order is immediately considered confirmed

AMC, support plans, and development services cannot be cancelled mid-term

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

Change of mind after placing the order

Delay due to client’s non-responsiveness

Compatibility or hosting issues not disclosed beforehand

Third-party server, hosting, plugin, or API issues

Partial or complete delivery of service

5. Duplicate or Failed Payments (Exception Only)

Refunds may be considered only if:

A duplicate payment was made accidentally

Payment was deducted but the order was not created

Such cases will be reviewed internally and approved at the sole discretion of Code Forest.

6. Chargebacks & Payment Disputes

Customers must contact us before raising a chargeback

Unauthorized chargebacks may result in account suspension

We reserve the right to submit this policy as proof to payment gateways

7. Policy Updates

Code Forest reserves the right to modify this Refund & Cancellation Policy at any time.
Updates will be effective immediately upon posting.

8. Contact Information

For questions related to this policy, contact us at:

Company Name: Code Forest
Email: tripathyt2@gmail.com